Duty Manager OCC at RwandAir Limited

Duty Manager OCC AT RwandAir Limited : ( Deadline : 27 September 2019 )

RwandAir Limited is the flag carrier Airline of Rwanda. It operates domestic and international services to Europe, East Africa, Central Africa, West Africa, Southern Africa and the Middle East from its main base at Kigali International Airport. Our mission is to provide unsurpassed, safe and reliable services in air transportation, including strategically linking Rwanda with the outside world, while ensuring a fair return on investment. As part of the expansion strategy we are looking for interested, qualified and competent candidates to fill the following position:

1. Job Title: Duty Manager OCC (OCC: Office Control Center)

2. Reports to: Manager OCC

3. job purpose 

Duty Manager office will assume all Dispatch responsibilities

Duties and Responsibilities

Be the first point of contact (In absence of Manager OCC) for all incoming communications on Flight operations and Distribute, Assign, supervise or assist the Flight Operations Officers in their workload, check work processes and take action if necessary during their shifts;
Oversee and manage the operating schedule within agreed safety, operational, compliance, resource and cost guidelines ensuring safety is never compromised. You will lead a team and provide key disruption management decision making and communication to the network within company policy and industry regulations and to ensure that cost effective and consistent disruption recovery responses are initiated and implemented;
Act as initial Incident Commander (In absence of Manager OCC) in case of urgent aeronautical circumstances, be the point man on duty during emergencies as documented in the ERP Manual until relieved by Flight Operations Management;
Able to take over all Flight Dispatch officer functions;
Liaise with maintenance on daily basis on equipment serviceability status and applicable limitations with regard to MEL, hours, cycles and scheduled maintenance down-days;
Flight planning, database management and assisting the Flight Dispatch Manager in ensuring that dispatchers use correct published preferred company routes as stored in the database;
Provide a shift report with all relevant events during the period of duty, ensure analyses and statistics available to management and give a hand-over briefing to the next shift.;
Ensure all flights operate within OTP KPIs as set down by Senior Manager Flight Dispatch;
Carry out any other duties or unforeseen assignment on all shifts under their jurisdiction and Keep the Senior Manager OCC Informed;
Ensure all shift activities comply with company regulations;
Reporting hazards and safety occurrences on the shift that happen during operations;
Accountable to Lead, direct, and coach those on the shift to enable them to reach their potential;
Evaluate and initiate emergency response action in accordance with company policy;
Accountable for the shift safety and security of all people, assets, systems and procedures engaged in or associated with own area of responsibility or otherwise under own control or influence;

Supervision, on day-of-flight for the Company network, based on the inputs provided by Flight Dispatcher, Operations Controller, Maintenance Coordinator and Airport Dispatch Coordinator;
Exercise flight supervision and assist the PIC to decide on initiation, continuation, termination, diversion and cancellation of flights due operational, technical, environmental or any other reasons;
Ascertaining the availability of aircraft and crew to operate the flights scheduled for the day and plan rescheduling, if required;
Monitoring all delays and taking pre-emptive and corrective measures to contain the extent and duration of delays;
Providing quick flight planning assistance when desired by the Pilot-In Command;
Arranging for re-routing, re-planning of flights, if required.

5. Required qualification, knowledge, skills and abilities

Bachelor degree in Engineering and Applied Sciences;
Diploma in flight operations related field is an added advantage (such as in an air traffic controller, or meteorologist position;
Computer Literate;
Knowledge of RCARs, Understanding of schedules and fleet operations;
2 year’s minimum experience in Aviation/Airline industry;
Good communication skills;
Ability to respond quickly to change and work under pressure.

Recent Curriculum Vitae; Notarized Relevant certificates; A photocopy of passport; One passport photo; Three referees; Must have security clearance.

The deadline for submitting application documents is 27th September 2019, at 4pm local time at the front desk of our head office located at Kigali International, Top Floor building , PO BOX 7275 Kigali , or on below email address   hr@rwandair.com  and kindly include “ Duty Manager – OCC” in the subject line.

NB: Only shortlisted candidates will be contacted.

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