Job responsibilities
Job Purpose
To design, implement, administer, secure, monitor, and maintain the Hospital's computer network infrastructure to ensure reliable, secure, and uninterrupted connectivity and communication systems that support clinical services, administrative operations, digital health systems, teaching, and research activities.
Key Duties and Responsibilities
Design, configure, implement, and maintain the Hospital's local area networks (LAN), wide area networks (WAN), wireless networks (WLAN), and other network infrastructure.
Install, configure, administer, and maintain network devices, including routers, switches, firewalls, wireless access points, controllers, and related equipment.
Monitor network performance, availability, and traffic to ensure optimal connectivity and system reliability.
Diagnose and resolve network connectivity issues, hardware failures, configuration problems, and network performance bottlenecks.
Implement and maintain network security measures, including firewalls, access controls, network segmentation, encryption, and intrusion prevention mechanisms.
Manage network addressing, routing, switching, DNS, DHCP, VPN, VLAN, and other network services.
Ensure secure and reliable connectivity between Hospital departments, branches, external institutions, and relevant service providers.
Support the integration and connectivity of hospital information systems, electronic medical records, laboratory systems, pharmacy systems, and other digital platforms.
Monitor network capacity and recommend infrastructure upgrades in response to increasing institutional demands.
Develop and maintain network architecture diagrams, configuration records, technical documentation, and network asset inventories.
Implement network backup, recovery, redundancy, and business continuity arrangements to minimize service interruptions.
Conduct routine network vulnerability assessments and recommend measures to address identified security weaknesses.
Investigate network security incidents, document findings, and implement appropriate corrective measures in collaboration with the ICT team.
Manage network user access and permissions in accordance with approved institutional information security policies.
Coordinate with internet service providers, telecommunications operators, and other technology vendors to resolve connectivity issues and maintain service agreements.
Participate in the procurement, evaluation, installation, and commissioning of network infrastructure and related ICT equipment.
Prepare technical specifications and cost estimates for network infrastructure development and upgrading.
Implement and maintain network monitoring tools to identify faults, unauthorized access, and performance issues.
Provide technical support and guidance to ICT personnel and end users on network-related issues.
Maintain network security, confidentiality, integrity, and availability of institutional information systems.
Participate in ICT projects, including network expansion, digital transformation, system integration, and infrastructure modernization.
Develop and maintain network maintenance schedules and technical service reports.
Conduct regular reviews of network performance and recommend improvements in efficiency, security, and resource utilization.
Support the implementation of disaster recovery and business continuity plans relating to network infrastructure.
Perform any other related duties assigned by the immediate supervisor.
Expected Outputs / Deliverables
Reliable and functional hospital network infrastructure.
Updated network architecture and configuration documentation.
Network maintenance and performance monitoring reports.
Improved network security and reduced connectivity interruptions.
Updated network asset and access management records.
Network security incident reports and corrective action plans.
Technical specifications for network development and upgrading.
Qualifications
Advanced diploma in Computer Science
3 Years of relevant experience
Advanced diploma in Computer Engineering
3 Years of relevant experience
Advanced diploma in Information and Communication Technology
3 Years of relevant experience
Advanced diploma in Electronics and Telecommunication Engineering
3 Years of relevant experience
Bachelor's Degree in Computer Science
3 Years of relevant experience
Bachelor's Degree in Computer Engineering
3 Years of relevant experience
Bachelor's Degree in Information and Communication Technology
3 Years of relevant experience
Bachelor's Degree in Electronics and Telecommunication Engineering
3 Years of relevant experience
Master’s Degree in Computer Engineering
1 Years of relevant experience
Master’s Degree in Information and Communication Technology
0 Year of relevant experience
Master’s degree in Electronics and Telecommunication Engineering
1 Years of relevant experience
Master’s Degree in Computer Science
1 Years of relevant experience
Required certificates
Professional or Technical Certificate to radar systems, A+, N+, Linux Systems, Weathered Radar Maintenance, Titan Configuration, Radar Products and Operational Applications is required.
Required competencies and key technical skills
Fluency in Kinyarwanda, English and/or French. Knowledge of all is an added advantage.
Understanding of network infrastructure and network hardware
Ability to implement, administer, and troubleshoot network infrastructure devices, including wireless access points, firewalls, routers, switches, controllers
Knowledge of general-purpose scripting languages such as Python, Ruby, and Perl, which are the most popular for enterprise-grade networks
Knowledge of the principles, methods of IT project planning, monitoring, and evaluation;
Resource management skills
Problem solving skills
Time management skills
Results oriented
Digital literacy skills
Knowledge and understanding of the Rwanda IT Sector
Familiar with different types of networks and architectures (including WAN, LAN, WLAN, DNS, Firewalls, Network Security, MPLS, VoIP) and how they can be integrated into an existing system
Analytical skills;
Decision making skills;
Risk management skills;