Business Analyst eHealth Job at Belgiandevelopmentagency – Career Opportunity in Rwanda

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Vacancy title:
Business Analyst eHealth

[ Type: FULL TIME , Industry: Nonprofit, and NGO , Category: Business Operations ]

Jobs at:


Deadline of this Job:
15 March 2021  

Duty Station:
Within Rwanda , Kigali , East Africa

Date Posted: Friday, March 12, 2021 , Base Salary: Not Disclosed

Enabel is a Belgian development agency. Under the 2030 Agenda for Sustainable Development, we carry out public service assignments in Belgium and abroad. In addition, Enabel enhances the impact of Belgium in international development by carrying out assignments for Belgian and international third-party donors. Its staff members in Brussels and overseas embody the commitment of the Belgian State and other development partners to international solidarity. Currently, Enabel is implementing a five-year cooperation programme (2019 – 2024) with a total budget of 120 million euros in four priority sectors of development of Rwanda: health, agriculture, urbanization, and public finance management. Enable in Rwanda, in collaboration with the Ministry of Health, wishes to recruit a Business Analyst (m/f) who will help manage the Enabel eHealth portfolio and will facilitate the process of setting up a Hospital Information Network (HIN) system and a Health Information Exchange platform. Through these systems, healthcare providers will share their operational key information and patient data to ensure quality and continuum of care among the citizens and to be able to respond to health crises such as pandemics .

• He/she works for Enabel, based in the Ministry of Health, under the direct supervision of the International Technical Assistant of Enabel in Rwanda and in very close collaboration with the Ministry of Health. This function requires a high degree of interpersonal skills and a solutions-oriented attitude.
• Lead the technical discovery process for Digital projects, scoping needs, gathering user requirements, and producing functional specifications for a solution.
• Be a technology partner, working with stakeholders to identify unmet needs, propose IT solutions, and assist management in the development of business cases, system architecture, and project charters.
• Cultivate relationships with government agencies, partners, and stakeholders to develop deep insights into the needs of the national healthcare system, healthcare providers, patients, customers, and communities and become the go-to person for our business/technology partners.
• Conduct Business Analysis: Map out business process; Capture business requirements and specifications (storyboards, use cases, wireframes, …); support translation into technical requirements.
• Oversee third-party contractors and ensure the quality and timeliness of deliverables.
• Support continuous process improvement: analyze existing systems, ensure interoperability and resolve business and technology-related issues.
• Perform and/or oversee the integration and acceptance testing of solutions developed by technology partners.
Support user adoption and training processes

• Ability to recommend priorities to multiple stakeholders based on the highest business value;
• Excellent analytical and problem-solving skills;
• Excellent understanding of the organization’s goals and objectives;
• Effective communication skills, both written and orally, with technical and non-technical stakeholders at different levels;
• Knowledge of system design and architecture, preferably in the health sector;
• Excellent ability for the synthesis of complex issues
• Proven experience at facilitating workshops and meetings, and negotiating;
• Demonstrated ability to influence a large group of stakeholders
• Proficient in English and French. Kinyarwanda is a plus.
• Knowledge of trends in technology and opportunities in digital healthcare;
• Experience with user-centered design of software: identify, wireframe, prototype, test, and operationalize eHealth solutions using visualization platforms
• Experience with lean and agile project management methods;
• Experience in providing guidance and leadership to collaborators;
• Experience in collaborations at the government level

• East African Community Citizen
• Master’s degree in computer science, Computer Engineering, Software Engineering, Information and Communication Technology; or master’s in Business Administration; or equivalent through experience.

• Master’s degree in computer science, Computer Engineering, Software Engineering, Information and Communication Technology; or master’s in Business Administration; or equivalent through experience.

• Minimum experience of 3 years in Business analysis, system architect, and Management information systems.
• Experience in project delivery in a dynamic and emerging setting as part of a complex, global organization

Work Hours: 8


Job application procedure

Interested applicants fulfilling the above-mentioned criteria are invited to submit their application documents through Job in Rwanda by clicking the "Apply for this job"   button below including detailed Curriculum Vitae (max 2 pages), a motivation letter, and a copy of University degree(s). Past and current service certificates also need to be attached to the application (unproven experience will not be considered during the shortlisting). Specify in your CV your LinkedIn profile (if available) and the names of three referees (former direct supervisor) as well as their emails and telephone numbers. Submit the full file not later than the 15th March 2021. Only successful applicants will be contacted

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