Response Director Job at World Vision International – Career Opportunity in Rwanda

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Vacancy title:
Response Director

[ Type: FULL TIME , Industry: Nonprofit, and NGO , Category: Management ]

Jobs at:

World Vision International

Deadline of this Job:
15 May 2021  

Duty Station:
Within Rwanda , Kigali , East Africa

Date Posted: Thursday, April 29, 2021 , Base Salary: Not Disclosed

Response Director Purpose:
• The Response Director (RD) has primary responsibility for directing the response from strategy to implementation, inclusive of performance and oversight of all aspects of the response.
• She/he should develop and maintain an efficient, cohesive team, while ensuring effective coordination and relationships with the other agencies, officials, beneficiaries, donors and all areas of the Partnership.

Key Responsibilities:
Develop and monitor implementation of response strategy that addresses WV strategic goals to meet humanitarian needs:
• Lead response strategy development with National Director (ND), Regional Leader (RL), Partnership Executive Team (PET) and other senior stakeholders.
• Ensure primary and secondary information on needs inform strategy formulation.
• Ensure context analysis informs strategy development.
• Consult with ND and RL to ensure National Office (NO) strategy and plans (including Child Wellbeing targets) are taken into account in response strategy formulation.
• Ensure strategy aligns with anticipated capacity.
• Monitor appropriateness of strategy in addition to implementation of strategy and transition plans.

Ensure response is staffed to meet response needs:
• Contribute to NO capacity building in the area of emergency response in coordination with NO leadership and Human Resources (HR).
• Determine response organization structure with ND and HR.
• Conduct high-level workforce planning with HR and mobilise surge functions as required.
• Oversee the recruitment of the RDs direct reports.
• Ensure defined accountabilities under the Emergency Management System (EMS) are clear for each function including Term of Reference (TOR) objectives and qualitycriteria.
• Ensure HR works with EMS functions to identify workforce requirements.
• Ensure HR plans for capacity building with EMS functions.
• Ensure HR develops performance planning and review processes that include quality criteria.
• Ensure HR establishes a staff care function and mechanisms that support staff well-being.
• Consult ND to plan Response team transition/integration.
• Ensure adequate internal communications mechanisms are in place to ensure policies, information and decisions are shared with staff as appropriate. .

Establish and maintain effective working relationships with humanitarian actors, government representatives, World Vision stakeholders, the media and general public:
• Represent the response in Partnership Executive Team and Partnership Coordination Team (PCT) (where activated).
• Identify and highlight areas of conflict to Response Senior Management Team (SMT), ND, RL and Partnership Executive Committee (where activated).
• Create and maintain collaborative relations and where appropriate partnerships with government, other NGOs, UN agencies, civil society, churches, bi-lateral missions and donors.
• Participate in consortium meetings and Response related national coordination meetings.
• Ensure World Vision is represented at relevant technical and coordination mechanisms in-country.

Develop and plan response to achieve response strategy goal and objectives:
• Provide oversight to funding allocation (i.e. Private Non-sponsorship or PNS, grants, etc) to ensure alignment with strategy and humanitarian needs.
• Ensure response programme development meets World Vision and international standards.
• Ensure that adequate funding to address humanitarian needs is acquired.
• Ensure Advocacy staff are empowered to integrate advocacy across sectors and to develop child-focused advocacy positions which are aligned with strategy and organisational priorities, in strong alignment with NO and Response Operations teams.
• Facilitate the signing of MOUs and contracts, with donors, Support Offices (SOs) and other relevant stakeholders.
• Ensure appropriate waivers are in place to facilitate timely response implementation.

Implement response programme in accordance with commitments to meet international and WV standards:
• Ensure that accessible beneficiary feedback mechanisms are established and functioning
• Ensure staff establish community accountability methods across all of the response program.
• Monitor and identify risks to programme quality and coordinate resources to address them.
• Ensure that all programmes are implemented, monitored and evaluated according to set plans and that agreements with donors, SOs and other stakeholders are adhered to.
• Ensure management meetings address quality risks, relevant monitoring data and community feedback.
• Initiate resourcing mechanisms and ensure financial and material (in-kind) resources are managed according to WV standards, donor and SO agreements.

Initiate response funding mechanisms with support of ND, RL & Regional HEA Director (RHEAD):
• Ensure that funding is managed and accounted for in compliance with donors and Support Offices agreements and WV standards.
• Ensure that programme and projects audits are planned and conducted as per WV audit regulations and donor government requirements.
• Ensure that audit reports are responded to and recommendations implemented.

Ensure that response meets World Vision minimum quality standards and supports program improvement, reflection, learning and innovation:
• Ensure previous response learnings from Global learning facilitator are reviewed in program design.
• Encourage the incorporation of best practice and innovation in program design.
• Ensure all functions have quality planning sessions to meet quality objectives of their TOR.
• Ensure achievement level of all function quality objectives is monitored monthly and reported.
• Ensure risks that prevent the achievement of quality objectives are reported and rapidly addressed.
• Ensure mechanisms are established to identify, document, and share lessons learned with Partnership.

Oversee Security function, planning and implementation to ensure response staff and organisational safety and security:
• Ensure staffing of Security function.
• Provide oversight to implementation of security protocols as per CSR.
• Facilitate inter-agency coordination for information sharing and intelligence sharing.

Ensure response internal and external reporting requirements are met:
• Liaise with Programmes and Info Management to ensure internal and external reporting requirements are planned for and reports are prepared.
• Review and submit partnership programme reports.
• Prepare and submit monthly management reports.
• Ensure internal response coordination & information sharing mechanisms are functioning.

Ensure that response staff have appropriate housing, offices and information/communication systems:
• Ensure that staff have access to appropriate office space/equipment, information/communication systems/equipment and other facilities which enable them to carry out their responsibilities.
• Ensure that all response vehicles and other equipment are well managed and maintained.
• Where necessary, ensure that relevant staff have access to appropriate housing.

Knowledge,Skills & Abilities:
• A minimum of 5-7 years in leadership role in the humanitarian assistance and development sector, with a significant portion of this in INGOs.
• Demonstrated understanding of key humanitarian principles, standards and best practices.
• University degree in Humanitarian Studies or relevant field. Masters degree preferred.
• Intensive experience in leading a multi-cultural team of professionals.
• Experience working in a cross-cultural environment.
• Experience working in war zones / fragile contexts.
• Experience in engaging with governmental institutions and multilateral agencies.
• Experience in managing humanitarian operations that facilitate innovation and calculated risk taking.
• Experience in serving as an organizational spokesperson to media and other external audiences.
• Effective in written and verbal communication in English.

• Ability to express ideas and concepts clearly and persuasively with senior internal and external stakeholders as well as staff.
• Ability to work in coordination with other humanitarian organizations.
• Ability to analyse and make decisions in challenging situations in the absence of specific guidance and/or full information.
• Ability to communicate and model to staff positive behaviours which help them remain resilient and effective in dynamic and high pressure environments.

Work Environment/Travel:
• Work hours are often more than 8 hours per day during difficult periods of the response.
• Responses are often mounted in insecure or natural disaster-prone contexts, which may disrupt normal work patterns and generate staff safety issues.
• Work and housing environments may at times be well below normal standards in terms of facilities, equipment and food availability.

Work Hours: 8

Experience in Months: 60

Level of Education:
Bachelor Degree


Job application procedure
Please click in the link to apply.